Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ben Hobbs

November 17, 2023

5  out of  5 rating by Ben Hobbs
"Great people, very professional and quick to respond if I have an issue."

Mohammed Younis

November 15, 2023

5  out of  5 rating by Mohammed Younis
"Great experience and customer service"

Naomi Miller

November 13, 2023

5  out of  5 rating by Naomi Miller
"I can honestly say since having this company as my home and car insurance has been very pleasant. They are very professional and passionate in what they do. I’m not going anywhere as long as they here to stay. I’m loyal to who is loyal to me."

Emily McClave

November 10, 2023

5  out of  5 rating by Emily McClave
"Have both home and auto with Nathan and couldn't be happier."

Henry Glesing

November 10, 2023

5  out of  5 rating by Henry Glesing
"I have had car insurance through this office for about a year and so far, all of my experiences and phone calls with the office have been great! I recently spoke with Daniel and easily changed my notices to digital, updated a couple things, and only spent about five minutes on the phone. Daniel, and everyone I’ve interacted with has been kind, polite, and efficient, which is much appreciated! Thank you for great customer service!"

De Cogan

November 10, 2023

5  out of  5 rating by De Cogan
"Nathan was there for me during my divorce when no other insurance provider was. He helped me rebuild my life brick by brick and I wouldn’t be playboy billionaire philanthropist I am today if it wasn’t for this ABSOLUTE CHAD’s influence. Oh, and also his car insurance rates are pretty good too."

Penny Cheng

November 9, 2023

5  out of  5 rating by Penny Cheng
"Efficient, professional and reliable!"

Shad Hansen

November 9, 2023

3  out of  5 rating by Shad Hansen
"Well I can say that I have been with them for some time now. The people are very good no complaints. But state farm them self I am not sure how good they are I had to pay $42,000 out of my pocket because of some water damage. My wife had died and when I took over there was a problem in a rental of are that we could not find then we found it and we'll they would not pay 1 cent for anything because there was mold. Apparently if there is mold its a problem that has been there for a long time and they don't pay for a problem that you can't find when you finally find it. It sucks no way around it."

Karen Lemmons

November 7, 2023

5  out of  5 rating by Karen Lemmons
"Very professional and never had any problem."

Zoe Zhang

November 3, 2023

5  out of  5 rating by Zoe Zhang
"It’s good and covers a lot of things, and more importantly, it’s worth considering for the majority of policies due to its favorable terms."

Tiffany Williams

November 3, 2023

5  out of  5 rating by Tiffany Williams
"Friendly and easy to talk to, great customer service"

Tonya Blanchard

November 3, 2023

5  out of  5 rating by Tonya Blanchard
"I am so happy with the StateFarm.The agents call to make sure everything is updated. The agents have gone over my policies with me to make sure I have the specific coverages I requested. I feel safe with State Farm. Thank you."

Dalton Green

November 3, 2023

5  out of  5 rating by Dalton Green
"I’ve had a great experience with these guys! Very responsive, helpful, hardworking folks. 10/10 recommend."

Ahmad Dhodi

November 3, 2023

5  out of  5 rating by Ahmad Dhodi
"Daniel did a great job and was very quick with his documentation, good professionalism!"

Ivan Diaz

November 1, 2023

5  out of  5 rating by Ivan Diaz
"Recently moved to Memphis, purchased a home here and did a lot of online and phone shopping for both home and vehicle insurance, a lot of ads out there about saving here and there but when it’s all said and done the Nathan Jones Team provided the most coverage, lowest price and best service. Daniel has been extremely helpful! Great group, great service, and good coverage! You can’t ask for more…"

Paul Murnane

October 31, 2023

5  out of  5 rating by Paul Murnane
"I’ve been working with State Farm since I had my first car and Nathan Jones and his team are the best! They always take their time, answer all my questions and work with me on any claims."

sharon smith

October 30, 2023

5  out of  5 rating by sharon smith

Jasmine Nolen

October 30, 2023

5  out of  5 rating by Jasmine Nolen
"The best insurance company so far with very reasonable prices for insurance."

Greg Allen

October 30, 2023

5  out of  5 rating by Greg Allen
"Always hands on and very help on any thing you need help on"

Holly Hill

October 26, 2023

5  out of  5 rating by Holly Hill
"Very professional service. I recommend Nathan and his staff. 5 Star service"

Charles R. Neal

October 25, 2023

5  out of  5 rating by Charles R. Neal
"I was very satisfied with Mr. Reid with his questions and answers to my questions"

Erin Roper

October 25, 2023

5  out of  5 rating by Erin Roper
"Excellent service"

Aaron Kirk

October 25, 2023

5  out of  5 rating by Aaron Kirk
"Very nice people with a personal touch. They have great rates and customer service. Very convenient offices for midtown also!"

Elizabeth Zhang

October 23, 2023

5  out of  5 rating by Elizabeth Zhang
"I have had the best experience with Nathan Jones. I recently had to file a claim, which was very easy to do through the app. They were easily reachable over the phone and helped me throughout the process. I was worried that my rates would skyrocket after this claim (nobody was deemed at fault and we each covered our own expenses), but my renewal was actually very reasonable. I really felt like they empathized with me and made the process as painless as possible."

Carson Rainbolt

October 23, 2023

5  out of  5 rating by Carson Rainbolt
"Very professional and easy to deal with. Would recommend to my friends"