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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brianna Allen

April 24, 2026

5  out of  5
rating by Brianna Allen
"I have used Nathan Jones’s State Farm office for years now and all of the staff have been super nice and helpful every time I have had questions. I greatly appreciate their help and will continue to use their office for my needs."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nathan Jones’s Team. "
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Johanna Bowler

April 23, 2026

5  out of  5
rating by Johanna Bowler
"If you're looking to switch insurance companies or make adjustments to your current policy, I HIGHLY recommend Stefan! He was very knowledgeable and personable on top of saving me a pretty big chunk of money after switching from Progressive!"
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Curnisha Lashaw Parker

April 21, 2026

5  out of  5
rating by Curnisha Lashaw Parker
"Josh was great! He explained everything to my husband and I to make sure we got the best plans for us. I highly recommend State Farm and connecting with Josh to get your insurance needs met. Thank you very much!"
We responded:
"Thank you for taking the time to leave such a great review, Curnisha. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Timothy Dye

April 13, 2026

5  out of  5
rating by Timothy Dye
"Stefan from Nathan Jones State Farm was incredible to work with. Every couple months he would check in with me and see if everything was good with both our policy and just life in general. Would absolutely recommend him. He was never pushy and would always consider our best interests when recommending coverage."
We responded:
"Thank you for your kind review of State Farm Agent Nathan Jones’s Team. We appreciate it!"
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alina middleton

April 1, 2026

5  out of  5
rating by alina middleton
"Stefan is great! He is knowledgeable about policies, if he doesn’t have an answer he will find it. Quick to turn around paper work and follows up when he says he will. Personable and efficient!"
We responded:
"Thanks so much for the fantastic rating, alina! We are so glad you had a positive experience with us here on State Farm Agent Nathan Jones’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kendra Harris

March 31, 2026

5  out of  5
rating by Kendra Harris
"Very good at showing and explaining my options to get me exactly what i needed and wanted."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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davidhightower1

March 26, 2026

5  out of  5
rating by davidhightower1
"Daniel Dickerson made it easy to switch insurance companies and save hundreds of $$$. Thank you Daniel. Now I am with a local company that has my back."
We responded:
"Thank you for the fantastic review, davidhightower1! We are always here to help with your insurance needs here in Collierville . "
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Micaela Meeks

March 23, 2026

5  out of  5
rating by Micaela Meeks
"I had an excellent experience working with Nathan Jones and Josh for my insurance needs. They’ve helped me with coverage for my car, rental properties, and life insurance, and I couldn’t be more satisfied. Both of them are knowledgeable, responsive, and take the time to explain everything clearly so I feel confident in my decisions. They really go above and beyond to make sure I have the right coverage and that everything is handled smoothly."
We responded:
"Micaela, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nathan Jones’s Team is just a call or email away!"
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Neaa Symone

March 23, 2026

5  out of  5
rating by Neaa Symone
"Stefan was such a joy to work with, he was patient, kind and diligent."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nathan Jones’s Team here in Collierville . "
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Tiffany W.

March 19, 2026

5  out of  5
rating by Tiffany W.
"I give Adriana a five star rating on her customer service skills! Adriana was absolutely wonderful! I was hesitant about calling because I had questions about my car AND home insurance renewals! I just knew that this would be stressful. Fortunately, Adriana was very patient and knowledgeable! She made the process completely stress-free and pleasant! Not once did she exemplify poor customer service or rushed rude responses. Thank you so much Adriana for your assistance!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Nathan Jones’s Team! We deeply appreciate your kind words here in Collierville . "
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steven deleon

February 24, 2026

5  out of  5
rating by steven deleon
"They responded quickly and helped me with the right information."
We responded:
"steven, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nathan Jones’s Team!"
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Keith blacc

February 24, 2026

5  out of  5
rating by Keith blacc
"Ask for Stefan, very professional guy and will work with you to get the best coverage for you"
We responded:
"Thank you for the 5-star review, Keith! Here on State Farm Agent Nathan Jones’s Team, we are proud to serve our community and appreciate your recognition. "
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Kizzymcgowan Kimmey

February 24, 2026

5  out of  5
rating by Kizzymcgowan Kimmey
"Helped me whenever I needed it. I would recommend them any time."
We responded:
"Thanks Kizzy!! :) "
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Chrys “Chryssi” G

February 13, 2026

5  out of  5
rating by Chrys “Chryssi” G
"I have had a really great experience being insured with Statefarm. They are helpful, knowledgeable and make you feel right at home. Josh is an exceptional agent and I would recommend him in a second. No regrets. Thankyou Josh and staff. You guys are awesome."
We responded:
"We are grateful for your 5-star review, Chrys! Thanks for taking a moment to share your positive rating of State Farm Agent Nathan Jones’s Team here in Collierville . "
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Mohammad Rafieetary

February 3, 2026

1  out of  5
rating by Mohammad Rafieetary
"The least helpful insurance agency I ever had dealings with. I don't think they did anything positive for me other than collecting their commissions."
We responded:
"Hi Mr. Rafieetary, it makes us incredibly sad to hear that you feel this way. I have personally tried calling you, that we may justify any wrong that we have done as an agency. I am happy to talk whenever you are available. We aim to do everything in our power to make sure that every customer is protected appropriately and treated with care. You are no exception to that. "
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D’Arius

January 29, 2026

5  out of  5
rating by D’Arius
"I had a great experience working with Stefan at Nathan Jones State Farm for my auto insurance. He was knowledgeable, patient, and made sure I understood my policy. He helped me get better auto coverage and save $100 per month. Excellent customer service, highly recommend Stefan and this office."
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Richard Speros

January 29, 2026

5  out of  5
rating by Richard Speros
"Stefan was immensely helpful and knowledgeable throughout the entire process. He helped us save nearly $4K per year! Made the process of changing home and auto insurance seamless and effortless!"
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Adam Hall

January 28, 2026

5  out of  5
rating by Adam Hall
"Phenomenal service. Always helpful in all needs. I'm truly appreciative to everyone here. Thank you"
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Jodie Shusta

January 28, 2026

5  out of  5
rating by Jodie Shusta
"Stefan was so helpful and explained everything thoroughly. We went through options and found what was best for me. He worked with my busy schedule and we got everything set up in one phone call. Highly recommend Stefan for anything you may need!"
We responded:
"Thank you for trusting us, Jodie! It is our goal to provide great customer service and make insurance easy. We are excited to have you insured with us! "
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John Miller

January 28, 2026

5  out of  5
rating by John Miller
"Excellent customer service. Adriana helped me swiftly and concisely. Superb team at Nathan’s office."
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Maggie Boroughs

January 23, 2026

5  out of  5
rating by Maggie Boroughs
"Stefanías was amazing at saving me money and getting me the best coverage possible! He was also really nice and pleasant to work with! Definitely worth it to hear him out…."
We responded:
"Thank you for giving us your time and your business, Maggie! So happy we were able to help you save money and get the best protection! "
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Delo Dunnican

January 21, 2026

5  out of  5
rating by Delo Dunnican
"Switching my insurance here was one of the easiest decisions I’ve made. The staff is genuinely knowledgeable, approachable, and focused on what’s best for you. They took the time to explain everything, found better coverage at a lower cost, and made the entire process effortless."
We responded:
"We truly appreciate your business and your kind, thoughtful praise! It is such a win for us to continue helping customers save money and get better coverage! "
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Adrian West

January 20, 2026

5  out of  5
rating by Adrian West
"Daniel was extremely helpful with everything! He made sure I had the best coverage for myself and family with my policies. He was very polite and patient with my questions and was able to answer every one without missing a beat. I enjoyed speaking with him today. I've been with State Farm for 3 years and haven't been disappointed yet! Thanks, A. West"
We responded:
"Thank you, Ms. West! We are so grateful to have you as part of our family! You are so kind and thoughtful. It is our pleasure to give you the best coverage and the best service! You deserve it "
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Chalet Robbins

January 19, 2026

5  out of  5
rating by Chalet Robbins
"Josh was amazing, he was very detailed and explained everything to me. He ended up saving me so much on my premium all while he was able to provide better coverage and extra benefits I currently did not have. I Highly recommend Josh and his expertise if you're searching for Insurance for home and or auto."
We responded:
"Thank you so much for your wonderful review! We love helping save money and providing better coverage! Josh is incredible. We are so thankful for his hard work and leadership around our office. Thank you for trusting us with your insurance!"
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Irma Ortiz

January 19, 2026

5  out of  5
rating by Irma Ortiz
"Me atendió muy amable me explicó cada detalle y me ayudo con todo el proceso de cancellation con la otra agencia de seguros, 100% recomendado"
We responded:
"Muchas gracias, Irma! Nos encanta poder ayudar a las personas a tener una transición suave desde su proveedor anterior. ¡Apreciamos mucho su negocio!"