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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ma’Zion Cooperwood

Ma’Zion Cooperwood

January 10, 2025

5  out of  5
rating by Ma’Zion Cooperwood
"Great service"
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Dorah Aime

January 8, 2025

5  out of  5
rating by Dorah Aime
"I have been with Nathan Jones for several years and I am very satisfying with the service. Great customer service, all the time."
We responded:
"Dorah, thanks for the great feedback! We appreciate your business and support!"
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Heather Duke

January 4, 2025

5  out of  5
rating by Heather Duke
"Great State Farm office! I have a few policies with them, and they're always patient and helpful with any questions I have. Super friendly!"
We responded:
"Thanks so much for your awesome review! We're happy to hear you had a great experience! We truly appreciate your business! :)"
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Michelle Shinault

January 2, 2025

5  out of  5
rating by Michelle Shinault
"Now they're doing even more to help cover your daily life! If you have them already or are considering it, it's worth giving them a call to hear about all they offer and how it benefits you now and in the future. I think I've been with State Farm since 2019 and I've never really had a problem. they were very good about helping quickly and having the right information."
We responded:
"Thank you, Michelle! We love helping people recover from the unexpected. So thankful for you and your business!"
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Alina Jackson

December 23, 2024

5  out of  5
rating by Alina Jackson
"Always take care of my needs quickly & courteously. Great customer service & care! I always recommend them!"
We responded:
"Alina, thank you for your kind review! We're thrilled you had a great experience and appreciate your support. Looking forward to serving you again! :) "
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Rulky Zamora

December 13, 2024

5  out of  5
rating by Rulky Zamora
"Yes Adriana was a very kind great service I was very satisfied!"
We responded:
"Rulky, thank you for your kind words and support! We truly appreciate your feedback and look forward to serving you again. :)"
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Emily

December 9, 2024

5  out of  5
rating by Emily
"I have always had a great experience with this office! Everyone is friendly and available to help when you call. Agents communicate regularly and check in to make sure you're happy with the policy. Stefan has been extremely helpful and helped me bundle my home and auto insurance. The process was smooth and the communication was great. I would highly recommend working with them."
We responded:
"Emily, thank you so much for your wonderful review and for showing Stefan some love! Your support inspires us to keep doing our best! :)"
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johnny douglas

December 9, 2024

5  out of  5
rating by johnny douglas
"Great customer service and great pricing to fit my needs."
We responded:
"Mr. Douglas, thank you for taking some time out of your busy schedule to give us this review. We truly appreciate your support! "
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Jeanie Steele

December 6, 2024

5  out of  5
rating by Jeanie Steele
"Stephan did a thorough job with the quote he put together, was patient to explain all the coverages. Great guy to work with!"
We responded:
"Jeanie, thank you for taking some time to give us a great review. Your support means the world to us!"
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Ulysses Hall

December 4, 2024

5  out of  5
rating by Ulysses Hall
"State Farm Rep. is very polite and knowledgeable"
We responded:
"Mr. Hall, thank you so much for giving us a review. We truly appreciate your business. Happy Holidays to you and your beautiful family! :) "
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Dawn Russell

November 28, 2024

5  out of  5
rating by Dawn Russell
"Josh and Ryan are both such helpful agents. I appreciate them calling me and keeping me in the loop with what is going on with my policy, as well as keeping me informed on ways I can continue to save with them."
We responded:
"Thank you so much for giving us a great review! We are so thankful to be able to take care of your insurance needs! We are also very thankful to have Josh and Ryan here on our team protecting our wonderful customers! "
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Socorro Ortiz

November 26, 2024

5  out of  5
rating by Socorro Ortiz
"Haydee N. Is my State Farm agent in Memphis, Tn, she’s so helpful and always answers my questions with patience l always gave great experience with them."
We responded:
"Socorro, thank you for taking some time to write us a review. We strive to provide the best customer service to all of our customers. We truly appreciate your business! :)"
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Rogue D

August 15, 2024

5  out of  5
rating by Rogue D
"Most refreshing experience! I had the pleasure of speaking with Daniel Dickinson about auto insurance but I also discovered that it was time for life insurance as well. He was extremely professional, polite and most importantly, knowledgeable of any questions I had about both matters."
We responded:
"Rogue, thank you for allowing us to take care of you! We always make sure that our customers are satisfied with their coverages and fully understand what is being covered. We appreciate you taking some time to leave us a great review and for showing Daniel some love!"
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Shae B

August 7, 2024

5  out of  5
rating by Shae B
"Everyone is always nice and helpful!"
We responded:
"Thank you for taking your time to give us a great review, Shae!"
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tarnecia bell

August 7, 2024

5  out of  5
rating by tarnecia bell
"Service was friendly & fast! Reid made sure I was fully insured with both car & home. He took his time with explaining everything. Reid comes highly recommended"
We responded:
"We are happy to be taking care of you and your insurance needs, Ms. Bell! Thank you for this awesome review :)"
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Sun Shyne

August 5, 2024

5  out of  5
rating by Sun Shyne
"I would highly recommend Nathan Jones and his team. They go above and beyond to make sure their clients are well taken care of."
We responded:
"Thank you for taking your time to give us a great review!"
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Gema Rivera

August 5, 2024

5  out of  5
rating by Gema Rivera
"Had a great experience Reid is extremely helpful, we are satisfied with the fast response & also followed up after to ask if we had any questions about our coverage or concerns. The process was made super easy and communication was the best, Nathan Jones State Farm was the best choice for us!"
We responded:
"Gema, thank you for this awesome review and for showing Reid some love! We truly strive to provide the best service possible for all our customers :)"
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John Miller

June 3, 2024

5  out of  5
rating by John Miller
"Nathan Jones and his team are top notch folks! Always get the best service with no hassle and they’re just good people. If you work with them, it’s an easy process with any insurance business you got going on, they’ve got you covered."
We responded:
" John, thank you so much for this awesome review! We try our best to always satisfy our customers' needs! :)"
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C M

May 15, 2024

5  out of  5
rating by C M
"Everyone at Nathan Jones State Farm has consistently provided excellent customer service throughout the many years I have been with them."
We responded:
"Thank you so much for being a loyal customer!"
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J FORD

May 15, 2024

5  out of  5
rating by J FORD
"Excellent service very friendly and informative."
We responded:
"Thank you for trusting us with your insurance!"
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Mary Neal

May 9, 2024

5  out of  5
rating by Mary Neal
"Great service!"
We responded:
"Thank you, Mary!"
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Snigdha Maiti

May 8, 2024

5  out of  5
rating by Snigdha Maiti
"Using their renters insurance for a year. Reid was very helpful with the details and information. Contacted the property manager himself to streamline my move in into the new apartment. Recently got their car insurance as well. Really appreciate the helpful and quick response from the team."
We responded:
"We are so happy to be able to help make insurance easy for you. Bundling insurance is one way we can help make it simple and save you money. Thank you for the excellent review, and thank you for showing Reid the love :) "
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Hannah Oberlies

May 2, 2024

5  out of  5
rating by Hannah Oberlies
"I have been using them for my home insurance for the past 3 years. They provide quick, excellent service."
We responded:
"Thank you for taking your time to give us a great review, Hannah!"
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Andrew Padgett

April 25, 2024

5  out of  5
rating by Andrew Padgett
"This office is always super helpful. They take the initiative to make sure their clients are taken care of. Thanks y’all!"
We responded:
"We greatly appreciate your business, Andrew! Thank you for such a great review!"
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M Parks

April 24, 2024

5  out of  5
rating by M Parks
"Nathan is a solid guy and has a great team"
We responded:
"Thank you, Mr. Parks! Thank you for trusting us for many years now to take care of your insurance. "