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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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steven deleon

February 24, 2026

5  out of  5
rating by steven deleon
"They responded quickly and helped me with the right information."
We responded:
"steven, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nathan Jones’s Team!"
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Keith blacc

February 24, 2026

5  out of  5
rating by Keith blacc
"Ask for Stefan, very professional guy and will work with you to get the best coverage for you"
We responded:
"Thank you for the 5-star review, Keith! Here on State Farm Agent Nathan Jones’s Team, we are proud to serve our community and appreciate your recognition. "
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Kizzymcgowan Kimmey

February 24, 2026

5  out of  5
rating by Kizzymcgowan Kimmey
"Helped me whenever I needed it. I would recommend them any time."
We responded:
"Thanks Kizzy!! :) "
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Chrys “Chryssi” G

February 13, 2026

5  out of  5
rating by Chrys “Chryssi” G
"I have had a really great experience being insured with Statefarm. They are helpful, knowledgeable and make you feel right at home. Josh is an exceptional agent and I would recommend him in a second. No regrets. Thankyou Josh and staff. You guys are awesome."
We responded:
"We are grateful for your 5-star review, Chrys! Thanks for taking a moment to share your positive rating of State Farm Agent Nathan Jones’s Team here in Collierville . "
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Mohammad Rafieetary

February 3, 2026

1  out of  5
rating by Mohammad Rafieetary
"The least helpful insurance agency I ever had dealings with. I don't think they did anything positive for me other than collecting their commissions."
We responded:
"Hi Mr. Rafieetary, it makes us incredibly sad to hear that you feel this way. I have personally tried calling you, that we may justify any wrong that we have done as an agency. I am happy to talk whenever you are available. We aim to do everything in our power to make sure that every customer is protected appropriately and treated with care. You are no exception to that. "
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D’Arius

January 29, 2026

5  out of  5
rating by D’Arius
"I had a great experience working with Stefan at Nathan Jones State Farm for my auto insurance. He was knowledgeable, patient, and made sure I understood my policy. He helped me get better auto coverage and save $100 per month. Excellent customer service, highly recommend Stefan and this office."
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Richard Speros

January 29, 2026

5  out of  5
rating by Richard Speros
"Stefan was immensely helpful and knowledgeable throughout the entire process. He helped us save nearly $4K per year! Made the process of changing home and auto insurance seamless and effortless!"
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Adam Hall

January 28, 2026

5  out of  5
rating by Adam Hall
"Phenomenal service. Always helpful in all needs. I'm truly appreciative to everyone here. Thank you"
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Jodie Shusta

January 28, 2026

5  out of  5
rating by Jodie Shusta
"Stefan was so helpful and explained everything thoroughly. We went through options and found what was best for me. He worked with my busy schedule and we got everything set up in one phone call. Highly recommend Stefan for anything you may need!"
We responded:
"Thank you for trusting us, Jodie! It is our goal to provide great customer service and make insurance easy. We are excited to have you insured with us! "
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John Miller

January 28, 2026

5  out of  5
rating by John Miller
"Excellent customer service. Adriana helped me swiftly and concisely. Superb team at Nathan’s office."
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Maggie Boroughs

January 23, 2026

5  out of  5
rating by Maggie Boroughs
"Stefanías was amazing at saving me money and getting me the best coverage possible! He was also really nice and pleasant to work with! Definitely worth it to hear him out…."
We responded:
"Thank you for giving us your time and your business, Maggie! So happy we were able to help you save money and get the best protection! "
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Delo Dunnican

January 21, 2026

5  out of  5
rating by Delo Dunnican
"Switching my insurance here was one of the easiest decisions I’ve made. The staff is genuinely knowledgeable, approachable, and focused on what’s best for you. They took the time to explain everything, found better coverage at a lower cost, and made the entire process effortless."
We responded:
"We truly appreciate your business and your kind, thoughtful praise! It is such a win for us to continue helping customers save money and get better coverage! "
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Adrian West

January 20, 2026

5  out of  5
rating by Adrian West
"Daniel was extremely helpful with everything! He made sure I had the best coverage for myself and family with my policies. He was very polite and patient with my questions and was able to answer every one without missing a beat. I enjoyed speaking with him today. I've been with State Farm for 3 years and haven't been disappointed yet! Thanks, A. West"
We responded:
"Thank you, Ms. West! We are so grateful to have you as part of our family! You are so kind and thoughtful. It is our pleasure to give you the best coverage and the best service! You deserve it "
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Chalet Robbins

January 19, 2026

5  out of  5
rating by Chalet Robbins
"Josh was amazing, he was very detailed and explained everything to me. He ended up saving me so much on my premium all while he was able to provide better coverage and extra benefits I currently did not have. I Highly recommend Josh and his expertise if you're searching for Insurance for home and or auto."
We responded:
"Thank you so much for your wonderful review! We love helping save money and providing better coverage! Josh is incredible. We are so thankful for his hard work and leadership around our office. Thank you for trusting us with your insurance!"
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Irma Ortiz

January 19, 2026

5  out of  5
rating by Irma Ortiz
"Me atendió muy amable me explicó cada detalle y me ayudo con todo el proceso de cancellation con la otra agencia de seguros, 100% recomendado"
We responded:
"Muchas gracias, Irma! Nos encanta poder ayudar a las personas a tener una transición suave desde su proveedor anterior. ¡Apreciamos mucho su negocio!"
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Arnetra Young

January 16, 2026

5  out of  5
rating by Arnetra Young
"Daniel was very helpful with giving me a great rate. He was able to fit my schedule to call back, setup my statefarm app, and making sure that I was aware of all the benefits that State Farm offers."
We responded:
"We are so glad to hear that everything went well with your set up experience! We enjoying being able to have a personal relationship and still be able to offer digital access, like the State Farm app for your convenience. "
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Terion Phillips

January 16, 2026

5  out of  5
rating by Terion Phillips
"Great services. Very understanding!"
We responded:
"Thank you, Terion! "
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EJ Hite

January 16, 2026

5  out of  5
rating by EJ Hite
"Incredible staff. Well knowledgeable and extremely people-first. They care about you and desire to develop a relationship with their clientele. Couldn't recommend a better agent or office to secure insurance through."
We responded:
"EJ, we greatly appreciate you taking the time to give us such a great review! We love developing long-term, family relationships with all of our customers. We appreciate your business!"
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Deborah Carter

January 13, 2026

5  out of  5
rating by Deborah Carter
"This was the best experience changing both my homeowner’s and auto insurance to State Farm. Daniel explained everything in detail and what it meant in terms I could understand. He took the time to answer all my questions, which were a lot! Best experience I’ve ever had dealing with insurance companies!"
We responded:
"Thank you so much, Deborah! We love hearing about wonderful experiences. That is what we strive really hard to deliver with every interaction. Such a truly remarkable compliment you have given us! Thank you!"
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LuLu

January 9, 2026

5  out of  5
rating by LuLu
"Stephan helped me recently and he is wonderful. He is patient. He is kind and he is quite helpful. I have been with this agency since 2016 and I trust them"
We responded:
"Thank you so much for your kind words! We are so thankful to have Stefan on our team. He is awesome. We are also very thankful for you as an amazing customer! "
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jeffery penna

January 8, 2026

5  out of  5
rating by jeffery penna
"Daniel helped me save money and get better coverage."
We responded:
"Thank you for the great review! We love helping save money and making coverage better!!"
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Charlotte McGee

December 23, 2025

5  out of  5
rating by Charlotte McGee
"I have had excellent service from Stefan at Nathan Jones’ office. Whatever I need is provided, quickly and affordable."
We responded:
"Thank you, Charlotte! It means a lot to know your experience was smooth and affordable. Stefan and our team appreciate your support! "
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Stanley Green

December 19, 2025

5  out of  5
rating by Stanley Green
"Very friendly and well knowledgeable about saving money on my insurance coverages. Saved me a bunch of money."
We responded:
"Thank you, Stanley! We're glad you had a great experience and could save on your converge. Welcome to the State Farm family! "
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DANNY Cox

December 16, 2025

5  out of  5
rating by DANNY Cox
"Quick ! Easy and great price ! Also enjoyed the conversation!"
We responded:
"Thank you, Danny! We're happy we could make the process easy and quick- and even better that you enjoyed the conversation. We appreciate you choosing us! "
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Carlos Droz

December 16, 2025

5  out of  5
rating by Carlos Droz
"Changed insurance and it was as smooth and anyone can imagine. Saved money, got a better coverage and Daniel made it all happen. Outstanding experience and would recommend this team in Collierville any time."
We responded:
"Thank you so much for the great review, Carlos! We're glad to hear the switch was smooth and that you were able to save money while improving your coverage. Daniel will really appreciate the shoutout, and we're grateful for the opportunity to assist you. We truly appreciate your recommendation and look forward to being here for you anytime you need us!"