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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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davidhightower1

March 26, 2026

5  out of  5
rating by davidhightower1
"Daniel Dickerson made it easy to switch insurance companies and save hundreds of $$$. Thank you Daniel. Now I am with a local company that has my back."
We responded:
"Thank you for the fantastic review, davidhightower1! We are always here to help with your insurance needs here in Collierville . "
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Micaela Meeks

March 23, 2026

5  out of  5
rating by Micaela Meeks
"I had an excellent experience working with Nathan Jones and Josh for my insurance needs. They’ve helped me with coverage for my car, rental properties, and life insurance, and I couldn’t be more satisfied. Both of them are knowledgeable, responsive, and take the time to explain everything clearly so I feel confident in my decisions. They really go above and beyond to make sure I have the right coverage and that everything is handled smoothly."
We responded:
"Micaela, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nathan Jones’s Team is just a call or email away!"
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Neaa Symone

March 23, 2026

5  out of  5
rating by Neaa Symone
"Stefan was such a joy to work with, he was patient, kind and diligent."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nathan Jones’s Team here in Collierville . "
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Antonio Villarreal

March 20, 2026

5  out of  5
rating by Antonio Villarreal
"State Farm Insurance is a reliable and customer-friendly provider known for its helpful local agents and smooth claims process. They offer a wide range of coverage options and competitive pricing, especially for safe drivers. Overall, it’s a solid choice for dependable insurance and good customer service."
We responded:
"Thank you for the 5-star review, Antonio! Here on State Farm Agent Nathan Jones’s Team, we are proud to serve our community and appreciate your recognition. "
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Arasely Villarreal

March 20, 2026

5  out of  5
rating by Arasely Villarreal
"I’ve had a great experience with State Farm. Their customer service is friendly, responsive, and always willing to help. Setting up my policy was easy, and everything was explained clearly. When I needed assistance, they handled it quickly and professionally. Overall, they offer reliable coverage and great peace of mind—I’d definitely recommend them."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Nathan Jones’s Team. "
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Rosa Flores

March 20, 2026

5  out of  5
rating by Rosa Flores
"Amazing service! Great customer support and care"
We responded:
"Thank you for your kind review of State Farm Agent Nathan Jones’s Team. We appreciate it!"
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Tiffany W.

March 19, 2026

5  out of  5
rating by Tiffany W.
"I give Adriana a five star rating on her customer service skills! Adriana was absolutely wonderful! I was hesitant about calling because I had questions about my car AND home insurance renewals! I just knew that this would be stressful. Fortunately, Adriana was very patient and knowledgeable! She made the process completely stress-free and pleasant! Not once did she exemplify poor customer service or rushed rude responses. Thank you so much Adriana for your assistance!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Nathan Jones’s Team! We deeply appreciate your kind words here in Collierville . "
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steven deleon

February 24, 2026

5  out of  5
rating by steven deleon
"They responded quickly and helped me with the right information."
We responded:
"steven, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nathan Jones’s Team!"
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Keith blacc

February 24, 2026

5  out of  5
rating by Keith blacc
"Ask for Stefan, very professional guy and will work with you to get the best coverage for you"
We responded:
"Thank you for the 5-star review, Keith! Here on State Farm Agent Nathan Jones’s Team, we are proud to serve our community and appreciate your recognition. "
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Kizzymcgowan Kimmey

February 24, 2026

5  out of  5
rating by Kizzymcgowan Kimmey
"Helped me whenever I needed it. I would recommend them any time."
We responded:
"Thanks Kizzy!! :) "
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Chrys “Chryssi” G

February 13, 2026

5  out of  5
rating by Chrys “Chryssi” G
"I have had a really great experience being insured with Statefarm. They are helpful, knowledgeable and make you feel right at home. Josh is an exceptional agent and I would recommend him in a second. No regrets. Thankyou Josh and staff. You guys are awesome."
We responded:
"We are grateful for your 5-star review, Chrys! Thanks for taking a moment to share your positive rating of State Farm Agent Nathan Jones’s Team here in Collierville . "
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Mohammad Rafieetary

February 3, 2026

1  out of  5
rating by Mohammad Rafieetary
"The least helpful insurance agency I ever had dealings with. I don't think they did anything positive for me other than collecting their commissions."
We responded:
"Hi Mr. Rafieetary, it makes us incredibly sad to hear that you feel this way. I have personally tried calling you, that we may justify any wrong that we have done as an agency. I am happy to talk whenever you are available. We aim to do everything in our power to make sure that every customer is protected appropriately and treated with care. You are no exception to that. "
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D’Arius

January 29, 2026

5  out of  5
rating by D’Arius
"I had a great experience working with Stefan at Nathan Jones State Farm for my auto insurance. He was knowledgeable, patient, and made sure I understood my policy. He helped me get better auto coverage and save $100 per month. Excellent customer service, highly recommend Stefan and this office."
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Richard Speros

January 29, 2026

5  out of  5
rating by Richard Speros
"Stefan was immensely helpful and knowledgeable throughout the entire process. He helped us save nearly $4K per year! Made the process of changing home and auto insurance seamless and effortless!"
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Adam Hall

January 28, 2026

5  out of  5
rating by Adam Hall
"Phenomenal service. Always helpful in all needs. I'm truly appreciative to everyone here. Thank you"
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Jodie Shusta

January 28, 2026

5  out of  5
rating by Jodie Shusta
"Stefan was so helpful and explained everything thoroughly. We went through options and found what was best for me. He worked with my busy schedule and we got everything set up in one phone call. Highly recommend Stefan for anything you may need!"
We responded:
"Thank you for trusting us, Jodie! It is our goal to provide great customer service and make insurance easy. We are excited to have you insured with us! "
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John Miller

January 28, 2026

5  out of  5
rating by John Miller
"Excellent customer service. Adriana helped me swiftly and concisely. Superb team at Nathan’s office."
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Maggie Boroughs

January 23, 2026

5  out of  5
rating by Maggie Boroughs
"Stefanías was amazing at saving me money and getting me the best coverage possible! He was also really nice and pleasant to work with! Definitely worth it to hear him out…."
We responded:
"Thank you for giving us your time and your business, Maggie! So happy we were able to help you save money and get the best protection! "
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Delo Dunnican

January 21, 2026

5  out of  5
rating by Delo Dunnican
"Switching my insurance here was one of the easiest decisions I’ve made. The staff is genuinely knowledgeable, approachable, and focused on what’s best for you. They took the time to explain everything, found better coverage at a lower cost, and made the entire process effortless."
We responded:
"We truly appreciate your business and your kind, thoughtful praise! It is such a win for us to continue helping customers save money and get better coverage! "
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Adrian West

January 20, 2026

5  out of  5
rating by Adrian West
"Daniel was extremely helpful with everything! He made sure I had the best coverage for myself and family with my policies. He was very polite and patient with my questions and was able to answer every one without missing a beat. I enjoyed speaking with him today. I've been with State Farm for 3 years and haven't been disappointed yet! Thanks, A. West"
We responded:
"Thank you, Ms. West! We are so grateful to have you as part of our family! You are so kind and thoughtful. It is our pleasure to give you the best coverage and the best service! You deserve it "
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Chalet Robbins

January 19, 2026

5  out of  5
rating by Chalet Robbins
"Josh was amazing, he was very detailed and explained everything to me. He ended up saving me so much on my premium all while he was able to provide better coverage and extra benefits I currently did not have. I Highly recommend Josh and his expertise if you're searching for Insurance for home and or auto."
We responded:
"Thank you so much for your wonderful review! We love helping save money and providing better coverage! Josh is incredible. We are so thankful for his hard work and leadership around our office. Thank you for trusting us with your insurance!"
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Irma Ortiz

January 19, 2026

5  out of  5
rating by Irma Ortiz
"Me atendió muy amable me explicó cada detalle y me ayudo con todo el proceso de cancellation con la otra agencia de seguros, 100% recomendado"
We responded:
"Muchas gracias, Irma! Nos encanta poder ayudar a las personas a tener una transición suave desde su proveedor anterior. ¡Apreciamos mucho su negocio!"
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Arnetra Young

January 16, 2026

5  out of  5
rating by Arnetra Young
"Daniel was very helpful with giving me a great rate. He was able to fit my schedule to call back, setup my statefarm app, and making sure that I was aware of all the benefits that State Farm offers."
We responded:
"We are so glad to hear that everything went well with your set up experience! We enjoying being able to have a personal relationship and still be able to offer digital access, like the State Farm app for your convenience. "
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Terion Phillips

January 16, 2026

5  out of  5
rating by Terion Phillips
"Great services. Very understanding!"
We responded:
"Thank you, Terion! "
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EJ Hite

January 16, 2026

5  out of  5
rating by EJ Hite
"Incredible staff. Well knowledgeable and extremely people-first. They care about you and desire to develop a relationship with their clientele. Couldn't recommend a better agent or office to secure insurance through."
We responded:
"EJ, we greatly appreciate you taking the time to give us such a great review! We love developing long-term, family relationships with all of our customers. We appreciate your business!"