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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rogue D

Rogue D

August 15, 2024

5  out of  5
rating by Rogue D
"Most refreshing experience! I had the pleasure of speaking with Daniel Dickinson about auto insurance but I also discovered that it was time for life insurance as well. He was extremely professional, polite and most importantly, knowledgeable of any questions I had about both matters."
We responded:
"Rogue, thank you for allowing us to take care of you! We always make sure that our customers are satisfied with their coverages and fully understand what is being covered. We appreciate you taking some time to leave us a great review and for showing Daniel some love!"
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Shae B

August 7, 2024

5  out of  5
rating by Shae B
"Everyone is always nice and helpful!"
We responded:
"Thank you for taking your time to give us a great review, Shae!"
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tarnecia bell

August 7, 2024

5  out of  5
rating by tarnecia bell
"Service was friendly & fast! Reid made sure I was fully insured with both car & home. He took his time with explaining everything. Reid comes highly recommended"
We responded:
"We are happy to be taking care of you and your insurance needs, Ms. Bell! Thank you for this awesome review :)"
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Sun Shyne

August 5, 2024

5  out of  5
rating by Sun Shyne
"I would highly recommend Nathan Jones and his team. They go above and beyond to make sure their clients are well taken care of."
We responded:
"Thank you for taking your time to give us a great review!"
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Gema Rivera

August 5, 2024

5  out of  5
rating by Gema Rivera
"Had a great experience Reid is extremely helpful, we are satisfied with the fast response & also followed up after to ask if we had any questions about our coverage or concerns. The process was made super easy and communication was the best, Nathan Jones State Farm was the best choice for us!"
We responded:
"Gema, thank you for this awesome review and for showing Reid some love! We truly strive to provide the best service possible for all our customers :)"
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John Miller

June 3, 2024

5  out of  5
rating by John Miller
"Nathan Jones and his team are top notch folks! Always get the best service with no hassle and they’re just good people. If you work with them, it’s an easy process with any insurance business you got going on, they’ve got you covered."
We responded:
" John, thank you so much for this awesome review! We try our best to always satisfy our customers' needs! :)"
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C M

May 15, 2024

5  out of  5
rating by C M
"Everyone at Nathan Jones State Farm has consistently provided excellent customer service throughout the many years I have been with them."
We responded:
"Thank you so much for being a loyal customer!"
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J FORD

May 15, 2024

5  out of  5
rating by J FORD
"Excellent service very friendly and informative."
We responded:
"Thank you for trusting us with your insurance!"
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Mary Neal

May 9, 2024

5  out of  5
rating by Mary Neal
"Great service!"
We responded:
"Thank you, Mary!"
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Snigdha Maiti

May 8, 2024

5  out of  5
rating by Snigdha Maiti
"Using their renters insurance for a year. Reid was very helpful with the details and information. Contacted the property manager himself to streamline my move in into the new apartment. Recently got their car insurance as well. Really appreciate the helpful and quick response from the team."
We responded:
"We are so happy to be able to help make insurance easy for you. Bundling insurance is one way we can help make it simple and save you money. Thank you for the excellent review, and thank you for showing Reid the love :) "
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Hannah Oberlies

May 2, 2024

5  out of  5
rating by Hannah Oberlies
"I have been using them for my home insurance for the past 3 years. They provide quick, excellent service."
We responded:
"Thank you for taking your time to give us a great review, Hannah!"
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Andrew Padgett

April 25, 2024

5  out of  5
rating by Andrew Padgett
"This office is always super helpful. They take the initiative to make sure their clients are taken care of. Thanks y’all!"
We responded:
"We greatly appreciate your business, Andrew! Thank you for such a great review!"
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M Parks

April 24, 2024

5  out of  5
rating by M Parks
"Nathan is a solid guy and has a great team"
We responded:
"Thank you, Mr. Parks! Thank you for trusting us for many years now to take care of your insurance. "
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Brad Pate

April 23, 2024

5  out of  5
rating by Brad Pate
"Excellent people and service"
We responded:
"Thank you, Brad! "
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Tyheim Wright

April 10, 2024

5  out of  5
rating by Tyheim Wright
"Provides detailed information and very professional."
We responded:
"We strive for each of our customers to have a great understanding of their insurance! Thank you for the compliment! "
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Christopher Reece

April 9, 2024

5  out of  5
rating by Christopher Reece
"Very helpful and thorough with following up on information, asked question and went the extra mile to find the answers I was looking for. I recommend State Farm to anyone and I've been a proud customer for many years!"
We responded:
"Thank you for the kind words, Terry! We appreciate your business."
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Andrew Quinn

March 28, 2024

5  out of  5
rating by Andrew Quinn
"Have worked with Nathan and Reid for years now. Great team and excellent service. Five stars ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Andrew, we greatly appreciate your business and your loyalty as a customer! Thank you for the great review! "
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Carolyn Russell

March 26, 2024

5  out of  5
rating by Carolyn Russell
"I’m so thankful to have Nathan Jones and his team as my State Farm agent Whether it’s making a payment or having to file a claim, they make it all stress-free.!"
We responded:
"Thank you, Carolyn! We are thankful for you. We love making insurance easy and stress-free! "
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Sonja Redding

March 26, 2024

5  out of  5
rating by Sonja Redding
"State Farm has been there for me through the highs and lows! Wouldn't have it any other way!"
We responded:
"So happy to be able to be there for you, Sonja! Thank you! "
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Jacob Newbern

March 23, 2024

5  out of  5
rating by Jacob Newbern
"Nathan Jones - State Farm Insurance is great. Reid was able to quickly provide a quote and get my vehicle insured at a great price."
We responded:
"We love making insurance quick, easy, and cost effective! Thank you for giving us a great review!"
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Matthew Rhoades

March 13, 2024

5  out of  5
rating by Matthew Rhoades
"Nothing but good experiences with Nate, Adriana, Reid and the rest of the crew. Quick and honest communication every time I speak with them over the years"
We responded:
"Thank you, Matthew! We appreciate you trusting us with your business for many years now! "
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Jessica Rice

March 13, 2024

5  out of  5
rating by Jessica Rice
"The best insurance agent....I was dropped a few years ago but luckily Nathan picked me back-up, and its has been great ever since. Reid is awesome he calls to check in and makes you feel good answer any questions you have."
We responded:
"Jessica, you are the best! Thank you for being such an awesome customer and for always being so kind! "
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Darby Robertson

March 12, 2024

5  out of  5
rating by Darby Robertson
"I’ve always had great experiences with this Statefarm office, Reid has been very helpful in answering any questions. Always the most affordable car insurance policy I’ve found for the coverage."
We responded:
"Thank you for taking your time to give us a great review! We appreciate your business very much! "
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Eboni Patterson

March 11, 2024

5  out of  5
rating by Eboni Patterson
"Great customer service. I recently just switched car insurances after being with the same company for years and they made it hassle free. My agent made sure to get me the right coverage at a reasonable price."
We responded:
"Thank you, Eboni! We appreciate your kind words. Customer service is the tie that binds us as an agency. "
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Ashley Mcgirt

March 7, 2024

5  out of  5
rating by Ashley Mcgirt
"I love this company"
We responded:
"And we love you. Thanks, Ashley "