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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Quayuanna Bills

March 4, 2025

5  out of  5
rating by Quayuanna Bills
"Stefan is really driven and he made sure I was covered with everything I needed. I highly recommend him!"
We responded:
"Ms. Bills, we're so glad Stefan was able to help and ensure you had everything you needed. We appreciate your support!"
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Jeff Watkins

March 3, 2025

5  out of  5
rating by Jeff Watkins
"I've had the pleasure of working with Ryan. When I bought my home he was very helpful to revise the proposed coverage to address lender issues, later increase some coverage for a very reasonable price, and good to work with on our autos (4) as well."
We responded:
"Jeff, thank you for your kind words! We're so glad Ryan could assist you with your home and auto coverage. Providing great service and finding right coverage at a reasonable price is always our goal. We appreciate your trust in us!"
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Mrs. Taffy

February 28, 2025

5  out of  5
rating by Mrs. Taffy
"I have been a customer for years and everytime I call with any issues or concerns they are always addressed professionally."
We responded:
"Mrs. Taffy, we're so grateful for your support and for trusting us to take care of you and your insurance needs. Your kind words truly motivate our team to keep delivering the best service possible."
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Chloe Ames

February 27, 2025

5  out of  5
rating by Chloe Ames
"My experience with Nathan Jones State Farm has been nothing short of perfect since the moment I walked through the door! My agent invests his time and energy in learning about my needs and always has a solution. He remembers to ask about my family when we speak as well, which lets me know he cares about his job and values me as a member. I have no doubt that they will go above and beyond to support us in the event of an accident. So appreciative of their service and kindness- they’ve got my business for good!"
We responded:
"Chloe, thank you so much for your thoughtful review. It truly means a lot to know that our efforts in taking care of you and your needs have made a positive impact. Your kind words inspire us to continue delivering personalized service and genuine care to every family we serve. We're grateful for the trust you've placed in us, and we're always here to support you and you loved ones. Thank you again for your heartfelt feedback!"
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Adrienne Cooper

February 27, 2025

5  out of  5
rating by Adrienne Cooper
"The team is truly exceptional. I consistently collaborate with Stefan, who is incredibly thorough and well-versed in all the policies. Stefan feels more like a close family friend than just an agent. He keeps in touch through phone calls, emails, and texts to make sure you are happy with the services you are receiving! Stefan is, without a doubt, the finest agent around!!!"
We responded:
"Adrienne, your review truly brightened our day! Thank you for sharing your experience and for showing Stefan some love. Your thoughtful words inspire our team to continue striving for excellence and we're grateful for your support! "
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Stephen Settles

February 27, 2025

5  out of  5
rating by Stephen Settles
"Great customer service! Stefan is the best insurance agent I've ever worked with. He even calls to help lower my rates! Keep up the good work"
We responded:
"Stephen, we're grateful for your feedback and thrilled to know that our service hit the mark. Thank you for your support and for helping us grow! "
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tonya blanchard

February 23, 2025

5  out of  5
rating by tonya blanchard
"Nathan is the best insurance agent.He is very calm & patient.He explains everything thoroughly.Always gives the Best Rate!!"
We responded:
"Tonya, thank you for taking some time to give us a great review. We appreciate YOU and your business! "
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Constance Jacob-Long

February 14, 2025

5  out of  5
rating by Constance Jacob-Long
"Thank you for taking the time to assist me in changing my home and car insurance to your company. I appreciate your help and wise counsel in making these changes. At my age (78) change is not so easy anymore, but with your knowledge and assistance, I felt very comfortable in making the changes to make life better for me. You have been a blessing and will be remembered as I say my rosary tonight. Thanks again Nathan."
We responded:
" Constance, thank you so much for your kind review and for trusting us with your insurance needs. Your words mean a great deal to our team, and we're grateful for the opportunity to serve you. Knowing that our efforts have helped give you peace of mind is the best reward we could ask for. We look forward to continuing to support you and ensure that you always have the coverage you need. Thanks again for being such a valued part of our community!"
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Donna Key

February 5, 2025

5  out of  5
rating by Donna Key
"Stefan Ramos @ Nathan Jones State Farm Insurance Agency deserves more than the 5 stars, he deserves a 10+ because of his excellent customer service skills and patience. Thank you for your service."
We responded:
"Donna, thank you so much for taking your time to give us such a great review! Stefan is remarkable. We are blessed to have him on our team. We truly appreciate your business! :)"
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Zee Kelly

February 3, 2025

5  out of  5
rating by Zee Kelly
"I’ve been with this agent for many years now and he and his staff are amazing. They’re always extremely knowledgeable, friendly and easy to work with."
We responded:
"Mr. Kelly, thank you for your wonderful review! Your support and feedback help us continue to provide the best service possible, and we're grateful to have customers like you! "
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Travis Brown

January 31, 2025

5  out of  5
rating by Travis Brown
"Update (1/31/25): My family and I are still with the Nathan Jones team and family six years later. We're still getting the same great customer service as Day 1, and will continue to utilize their services for our insurance needs. ------------ Original: I love this State Farm Agency!! Everyone is friendly, professional, and are able to make the "insurance lingo" easy to understand. I work primarily with Josh, but I've also had the privilege of working with Rachel, Jason, AND Nathan Jones whenever Josh is out. They are just as wonderful as he is. I highly recommend this Agent to anyone in Memphis, TN!! Please give them a call if you're in need of insurance or are looking to change who you're already with. You won't regret it!"
We responded:
"Mr. Brown, thank you for your kind words and for taking the time to leave us a great google review. It is because of customers like you who make what we do so rewarding, and we're grateful for the opportunity to still be able to serve you and your family, after 6 years of being with us. Your support is greatly appreciated! "
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ShaRonda Foster

January 31, 2025

5  out of  5
rating by ShaRonda Foster
"I want to shout out Ryan with State Farm. I was searching for an auto insurance quote with State Farm for my daughter’s car. He immediately reached out and provided all answers to any questions that we had. He was professional, honest and kind. My daughter decided to lock in the policy with State Farm and we appreciate Ryan for his tremendous help!"
We responded:
"Ms. Foster, thank you so much for taking the time to leave such a thoughtful review! We truly appreciate your kind words toward Ryan and are thrilled to hear that you had a great experience with us. Your support means the world to us and we're grateful for the opportunity to serve you and your daughter! :)"
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genesis muniz

January 31, 2025

5  out of  5
rating by genesis muniz
"Amazing service! They always are willing to help and make sure you get all the information you need."
We responded:
"Genesis, thank you for your great google review! We truly appreciate your business and support! :)"
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Lydia A Spears

January 27, 2025

5  out of  5
rating by Lydia A Spears
"Thank you to the staff at the Nathan Jones State Farm office. I have recently made some changes and had to move things around on policies, etc. They have replied almost instantly to my questions and requests and always with a professional attitude. Thanks to Haydee for working with me and getting back to me so quickly. I am very impressed! Glad to be a customer!"
We responded:
"Lydia, thank you for your kind words and great review! Your support means so much to us. We are thrilled to have you as our customer, and we appreciate your business. Also, thank you for showing Haydee some love, this inspires us to deliver the best service possible! :)"
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Kaylie Recker

January 23, 2025

5  out of  5
rating by Kaylie Recker
"Kudos to the entire Nathan Jones State Farm team! I have been with them for many years and have always been satisfied with their services. Stefan recently helped me improve my life insurance policy and was extremely knowledgeable, helpful, and personable."
We responded:
"Kaylie, thank you so much for taking time out of your day to give us this awesome review. We are so thankful to have you as our customer! We are also so thankful to have Stefan here on our team making sure that everyone is covered appropriately! :) "
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Carolina

January 18, 2025

5  out of  5
rating by Carolina
"I had a great experience! Adriana was so helpful! Thank you!"
We responded:
"Carolina, thank you for showing Adriana some love! It means a lot to us! "
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Daphney Laurenn

January 17, 2025

5  out of  5
rating by Daphney Laurenn
"The most amazing staff!! Knowledgeable, friendly and top tier service!"
We responded:
"Daphney, thank you so much for your kind words! Your support means the world to us! :)"
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Tianna Short

January 15, 2025

5  out of  5
rating by Tianna Short
"I’ve had State Farm for quite some time now. Never have any issues and they’re always helping with anything I need. Shout out to Stefan and Haydee! Y’all are awesome!"
We responded:
"Tianna, YOU are awesome for leaving us this great review! Thank you for showing Stefan and Haydee some love! We truly appreciate you! :)"
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Alex Hensley

January 14, 2025

5  out of  5
rating by Alex Hensley
"Nathan is always extremely helpful and puts my priorities first, while ensuring I have the best protection possible. Highly recommend getting your insurance through them."
We responded:
"Alex, thank you for sharing your experience! Your kind words mean so much to us, and we're grateful for your support. Our main priority is to make sure all of our customers are covered 100%. "
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Ma’Zion Cooperwood

January 10, 2025

5  out of  5
rating by Ma’Zion Cooperwood
"Great service"
We responded:
"Ma'Zion, thank you for your review!"
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Dorah Aime

January 8, 2025

5  out of  5
rating by Dorah Aime
"I have been with Nathan Jones for several years and I am very satisfying with the service. Great customer service, all the time."
We responded:
"Dorah, thanks for the great feedback! We appreciate your business and support!"
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Heather Duke

January 4, 2025

5  out of  5
rating by Heather Duke
"Great State Farm office! I have a few policies with them, and they're always patient and helpful with any questions I have. Super friendly!"
We responded:
"Thanks so much for your awesome review! We're happy to hear you had a great experience! We truly appreciate your business! :)"
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Michelle Shinault

January 2, 2025

5  out of  5
rating by Michelle Shinault
"Now they're doing even more to help cover your daily life! If you have them already or are considering it, it's worth giving them a call to hear about all they offer and how it benefits you now and in the future. I think I've been with State Farm since 2019 and I've never really had a problem. they were very good about helping quickly and having the right information."
We responded:
"Thank you, Michelle! We love helping people recover from the unexpected. So thankful for you and your business!"
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Alina Jackson

December 23, 2024

5  out of  5
rating by Alina Jackson
"Always take care of my needs quickly & courteously. Great customer service & care! I always recommend them!"
We responded:
"Alina, thank you for your kind review! We're thrilled you had a great experience and appreciate your support. Looking forward to serving you again! :) "
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Rulky Zamora

December 13, 2024

5  out of  5
rating by Rulky Zamora
"Yes Adriana was a very kind great service I was very satisfied!"
We responded:
"Rulky, thank you for your kind words and support! We truly appreciate your feedback and look forward to serving you again. :)"