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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ms Perry

September 9, 2026

5  out of  5
rating by Ms Perry
"Excellent service and they’re very friendly."
We responded:
"Thank you, Ms. Perry "
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Ellen Condon

September 9, 2026

2  out of  5
rating by Ellen Condon
"I have State Farm in Wisconsin where we lived until my husband passed away. I moved back to Memphis which is where I was born and raised. Most of my family is here and I felt comfortable being close to them. I had hoped to find a State Farm family here also. I have always felt secure when we had State Farm insurance. I looked up the closest office to my new home and called to see if they felt like a good fit for me in my new life. Jason helped me and I knew right away I had found my new insurance office. He was so accurate and knowledgeable about which path would be best for me and told me all my options so we could figure out what I needed. He was friendly and took the time to listen to my concerns. He shared some family stories which put me at ease. Many thanks to Jason and State Farm. You really can NOT go wrong with having insurance here. Also, I have a credit card with State Farm and when you put insurance on it, any type, they give you bonus rewards. Not sure about this office(haven’t gotten that far) but my other State Farm office in Wisconsin gave out the best calendar books. It’s good to be home! Thanks Jason

I will be looking for someone who will follow my needs. Nathan turned down my $8000. Claim stating it needed to be at least $2000... well it was over so I don't understand. All were from same storm. That's ok...my husband fixed most of it and we sold the house. I am looking around for rates...then goodbye state farm."
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David Dickinson

August 31, 2026

5  out of  5
rating by David Dickinson
"I have consistently over the years had good service and a great experience with Nate. The friendly staff was responsive to my inquiries and questions. Definitely recommend this office!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Nathan Jones’s team. "
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Ashley Hazlett

August 27, 2026

5  out of  5
rating by Ashley Hazlett
"I had an amazing experience working with Daniel! He was very knowledgeable, patient, and took the time to answer all of my questions thoroughly. He followed up with me consistently and kept me informed throughout the entire process, including updates regarding my policy. I never felt like I was left wondering what was going on. His communication and customer service were excellent, and he made sure I understood my coverage and felt comfortable with my policy. I truly appreciate all of his help and would definitely recommend Daniel to anyone looking for great service and an agent who genuinely follows through!"
We responded:
"Thank you so much for the 5 stars, Ashley! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Stephanie Forman

August 13, 2026

5  out of  5
rating by Stephanie Forman
"Josh was spectacular! Not only did he save me nearly $500/month on my home & auto bundle, but he also called my previous insurer to ensure I properly canceled the old policy and receive a refund."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Nathan Jones’s team. "
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Paul Bobai

August 5, 2026

5  out of  5
rating by Paul Bobai
"Nathan really took his time to help me select the best insurance policy I needed."
We responded:
"Thank you for the 5-star review of Nathan Jones’s team - we really appreciate your kind words! "
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Aaron Hills

August 5, 2026

5  out of  5
rating by Aaron Hills
"Great people, friendly service. The ladies in the office are very nice and Stefan is a cool dude! 100/10 would recommend"
We responded:
"Thank you so much for the 5 stars, Aaron! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Shemmika Mason

July 30, 2026

5  out of  5
rating by Shemmika Mason
"Stefan was great! He checked in every few months checking rates to see if they could beat my current rate. This time we able to switch companies. The transition was easy and hassle free he handle the “leg work” in the deal. He was great!"
We responded:
"Hi Shemmika, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Nathan Jones, Your State Farm Agent "
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j Stro

July 30, 2026

5  out of  5
rating by j Stro
"I have been with this office for 3 years and everyone is very nice and professional. They are just great individuals"
We responded:
"Hi j, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Nathan Jones’s team.  Please reach out to us if any questions come up!  - Nathan Jones’s Insurance Team "
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Alexis Cornu

July 30, 2026

5  out of  5
rating by Alexis Cornu
"Highly recommend Stefan Ramos! He recently helped us switch our insurance and managed to save us $70 a month while keeping great coverage. He made the entire process incredibly smooth, clear, and stress-free. If you want an agent who genuinely looks out for your wallet and your peace of mind, reach out to him!"
We responded:
"Alexis, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Collierville insurance team is always here and happy to help. "
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Patrick Brown

July 22, 2026

5  out of  5
rating by Patrick Brown
"Great customer service. They went above and beyond to get me the best rates possible! I went from $47/mo to $32/mo and my deductible dropped from $1000 to $50!! Would definitely recommend to anyone that needs insurance!"
We responded:
"Thank you so much for your wonderful feedback of us here at Nathan Jones’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Nathan Jones’s Insurance Team "
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Briana Tillman

July 1, 2026

5  out of  5
rating by Briana Tillman
"This team has continued to support me in my relocation to Memphis! Can’t wait to continue working together for year two!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nathan Jones’s Team. "
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Cheyenna Yarber

June 26, 2026

5  out of  5
rating by Cheyenna Yarber
"He was really nice and got us more coverage than we already had for the same price."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Nathan Jones’s Team! We deeply appreciate your kind words here in Collierville . "
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Richard W Bell

June 24, 2026

5  out of  5
rating by Richard W Bell
"Outstanding Customer Service!"
We responded:
"Richard, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Nathan Jones’s Team—we are always here to help!"
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Shenika Wilson

May 26, 2026

5  out of  5
rating by Shenika Wilson
"Nathan has made State Farm the best insurance provider I’ve had by far. He is very knowledgeable about insurance policies and has the patience to truly help people understand their coverage. There was so much I didn’t know about insurance and the different discounts I could add to my policy to help save money.

Because of Nathan, State Farm is now my #1 insurance company. I truly appreciate all the time, effort, and help you’ve given me. Great customer service like this deserves to be recognized. Thank you again!"
We responded:
"Shenika, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nathan Jones’s Team is just a call or email away!"
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Kimmy Gibson

May 21, 2026

5  out of  5
rating by Kimmy Gibson
"They always have the best intentions for their customers. They take the time and effort to explain every detail of the insurance policy that is being offered."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nathan Jones’s Team here in Collierville . "
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Haylee Pugh

May 21, 2026

5  out of  5
rating by Haylee Pugh
"Easy to talk to and very helpful!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Collierville to know that you had such a wonderful experience with us here on State Farm Agent Nathan Jones’s Team."
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Thomas Heffner

May 21, 2026

5  out of  5
rating by Thomas Heffner
"Great rates, very knowledgeable and helpful staff. Haydee was quick to respond and very polite."
We responded:
"Thank you so much for the 5-stars, Thomas! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Trice

May 21, 2026

5  out of  5
rating by Trice
"Update:05/21
I ended up leaving State farm in the past.Now today I am back and they save me so much money today..
And their team is lovely,they gave me about 7 quotes before I came back and not one time did their Customer Service fail me."
We responded:
"Thank you!"
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Jennifer Lastra

May 13, 2026

5  out of  5
rating by Jennifer Lastra
"Stefan Ramos was extremely helpful in assisting me with switching my home insurance. He made the process easy and explained everything clearly. I really like that it’s a local office where I can actually talk to someone directly instead of dealing with a call center. I also have his number, so I can reach him anytime I have questions, which gives me peace of mind. Like a good neighbor “Stefan” is there."
We responded:
"Thank you for the amazing review, Jennifer! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Betty Dang

April 28, 2026

5  out of  5
rating by Betty Dang
"Haydee was very nice, informative, and helpful. She answered all my questions and was patient with me. I had a great experience!"
We responded:
"We are grateful for your 5-star review, Betty! Thanks for taking a moment to share your positive rating of State Farm Agent Nathan Jones’s Team here in Collierville . "
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Brianna Allen

April 24, 2026

5  out of  5
rating by Brianna Allen
"I have used Nathan Jones’s State Farm office for years now and all of the staff have been super nice and helpful every time I have had questions. I greatly appreciate their help and will continue to use their office for my needs."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nathan Jones’s Team. "
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Johanna Bowler

April 23, 2026

5  out of  5
rating by Johanna Bowler
"If you're looking to switch insurance companies or make adjustments to your current policy, I HIGHLY recommend Stefan! He was very knowledgeable and personable on top of saving me a pretty big chunk of money after switching from Progressive!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Curnisha Lashaw Parker

April 21, 2026

5  out of  5
rating by Curnisha Lashaw Parker
"Josh was great! He explained everything to my husband and I to make sure we got the best plans for us. I highly recommend State Farm and connecting with Josh to get your insurance needs met. Thank you very much!"
We responded:
"Thank you for taking the time to leave such a great review, Curnisha. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Timothy Dye

April 13, 2026

5  out of  5
rating by Timothy Dye
"Stefan from Nathan Jones State Farm was incredible to work with. Every couple months he would check in with me and see if everything was good with both our policy and just life in general. Would absolutely recommend him. He was never pushy and would always consider our best interests when recommending coverage."
We responded:
"Thank you for your kind review of State Farm Agent Nathan Jones’s Team. We appreciate it!"