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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rodrekius Malone

Rodrekius Malone

September 5, 2025

5  out of  5
rating by Rodrekius Malone
"I am so glad to be back with StateFarm. Daniel was the best his personality and Customer service was top tier."
We responded:
"Welcome back, Mr. Malone! We're so glad Daniel made your return a great experience! "
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Drew Murphy

August 29, 2025

5  out of  5
rating by Drew Murphy
"Nathan Jones State Farm has always taken care of me and worked tirelessly to help find better solutions. I can honestly say that each team member over the past few months have played a role in helping me in some form or fashion. Shout out to the entire team, but most recently Daniel who helped me this past week!"
We responded:
"Thank you, Drew, for taking the time to share such kind feedback. We're thrilled to hear that our team has been able to assist you in different ways, and we especially appreciate your recognition of Daniel's recent help. We value your trust and look forward to being here for you whenever you need us!"
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Dallas Russell

August 19, 2025

5  out of  5
rating by Dallas Russell
"Great experience and customer service!"
We responded:
"Thanks so much, Dallas! We're glad you had a great experience with us!"
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Monica Evers

August 18, 2025

5  out of  5
rating by Monica Evers
"Stefan was fantastic!! His personality and customer service was and is top tier!! Nathan give him a RAISE!!! Thanks again Stefan ‼️‼️"
We responded:
"Wow, Monica! Thank you so much for this amazing review! We couldn't agree more- Stefan really is fantastic, and we're so glad his top-tier personality and customer service shined through for you! Thanks again for the love and support! :)"
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Matt Marshalek

August 18, 2025

5  out of  5
rating by Matt Marshalek
"Well, I got into my first accident. Didn’t know what to do. The folks at State Farm claims and Nathan Jones guided me through the process. Claims not done so we’ll see how this all shakes out, but Daniel and Haiti were helpful and customer support goes a long way. Thanks team!"
We responded:
"Matt, thank you for sharing your experience with us. We know how stressful a first accident can be, and we're glad Daniel and Haydee were able to guide you through the process and provide the support you needed. We'll be here for you every step of the way- your trust means so much to our team! "
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Carolyn Bynum

August 18, 2025

5  out of  5
rating by Carolyn Bynum
"Oh my God Stefan was the best if y'all need to talk to someone at State farm please ask for him he was very kind very helpful and I really thank him for that he did a awesome job on helping me out and was very very friendly 😊"
We responded:
"Ms. Carolyn, thank you for sharing such kind words! We're so glad Stefan was able to help you and provide the friendly service you deserve. Your feedback encourages our whole team, and we're grateful for your trust in us! ;)"
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BMA 420

August 5, 2025

5  out of  5
rating by BMA 420
"Very patient and understanding reasonable priced."
We responded:
"Thanks so much! We're happy to know you felt cared for and received great value."
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Nina Lobo

August 5, 2025

5  out of  5
rating by Nina Lobo
"I recommend Stefan Ramos for all of your insurance needs. He got everything taken care of in a timely fashion and I didn’t feel rushed or robbed after the conversation he’s the best."
We responded:
"We appreciate you so much! So glad Stefan could make things quick, easy, and worry-free for you. Thank you for this great review! "
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Gia Navarra

August 4, 2025

5  out of  5
rating by Gia Navarra
"Efficient in Customer Service"
We responded:
"Thank you, Gia! "
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Rick Griffin

August 1, 2025

5  out of  5
rating by Rick Griffin
"I am so glad to be back with StateFarm. Daniel made is easy and he knew his business. Customer service excellence. Thank you so much for your professionalism."
We responded:
"Welcome back, Rick! We're thrilled Daniel made your return to State Farm smooth and easy. Thanks for trusting us! "
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T.J. Hawkins

August 1, 2025

5  out of  5
rating by T.J. Hawkins
"Nathan Jones and crew have been taking care of my family for years now in Collierville. From hail damaged cars to house floods, they’ve always been a phone call away."
We responded:
"Timothy, it means the world to us to have earned your trust over the years. Our team is always here for you- rain or shine! "
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Janet Loveland

July 31, 2025

5  out of  5
rating by Janet Loveland
"What a great experience"
We responded:
"Thank you for the great review, Janet! "
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Grant Hunter

July 30, 2025

5  out of  5
rating by Grant Hunter
"These guys make the entire process so simple and easy."
We responded:
"Thank you, Grant! We aim to make insurance easy for everyone! "
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Allison Jackson

July 30, 2025

5  out of  5
rating by Allison Jackson
"State Farm (Nathan Jones)office is the best. I have been with them for a long time and I love them. Not only do they provide excellent customer service, they are very friendly, helpful and have always taken care of what I needed in a timely manner. I would recommend this State Farm office to all my friends and family."
We responded:
"Thank you so much Ms. Jackson! You are an amazing customer and an awesome person. It is our joy to take care of your insurance and provide you with the customer service you deserve. Thank you for such a wonderful review!"
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Blake Criswell

July 30, 2025

5  out of  5
rating by Blake Criswell
"Had an awesome experience working with Josh. His customer service and friendliness led me to move multiple vehicles to State Farm the same day we spoke. He was able to take what I had before and beat it. Thanks for making what usually is a painful process, very easy and pleasant. Highly recommend!"
We responded:
"Thank you so much for your kind words, Blake! Thank you also for trusting us to take care of your insurance! We focus on making things simple, providing great coverage, and making a plan that fits your budget. Thanks again for being a great customer!"
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Grace Silva

July 14, 2025

5  out of  5
rating by Grace Silva
"I absolutely LOVED working with the Nathan Jones State Farm team! Their service was outstanding. Adriana and Haydee provided exceptional support throughout the entire process. They were professional, efficient, and made everything easy and stress-free. I’m truly grateful for their help."
We responded:
"Grace, thank you so much for your heartfelt words! It truly made our day to know you felt supported every step of the way. Adriana and Haydee loved working with you and are so grateful for your trust. We're always here for you- welcome to our State Farm family! "
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Keswahza Brown

July 12, 2025

4  out of  5
rating by Keswahza Brown
"Nathan Jones is very professional."
We responded:
"Thank you! Your kind feedback motivates us to uphold the highest standards of service. "
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Sam Harris

July 11, 2025

5  out of  5
rating by Sam Harris
"From the first phone call, Nathan been very polite and helpful to me. He puts his energy and time into making sure that I know exactly what I’m getting and how much I’ll save. He’s put his clients first all the time!"
We responded:
"Sam, thank you so much for sharing your experience! We're so glad that the process was clear and easy for you. Putting our clients first is always our priority. We appreciate you choosing us! "
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Briana Tillman

July 9, 2025

5  out of  5
rating by Briana Tillman
"Great team! Very supportive with getting renters and car insurance when moving to Memphis. Highly recommend!"
We responded:
"Thank you, Briana! We're so glad we could help make your move to Memphis easier. We appreciate your business and support! "
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Austin Franke

July 2, 2025

5  out of  5
rating by Austin Franke
"Always been super quick to respond and help us with any insurance issues we've had"
We responded:
"Thank you, Austin! We truly appreciate your trust and are always here to assist you."
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Maggie Anderson

May 29, 2025

5  out of  5
rating by Maggie Anderson
"Thanks to Stefan for reaching out and helping me switch over. I am going to be saving $70+ per month switching from my previous carrier."
We responded:
"Thank you, Maggie! We appreciate your kind words and for trusting us with your insurance! Saving $70 per month is icing on the cake 😁"
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Emmanuel Rama

May 20, 2025

5  out of  5
rating by Emmanuel Rama
"He’s excellent! 🫡"
We responded:
"Thank you, Emmanuel!"
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Peanutt Young

May 19, 2025

5  out of  5
rating by Peanutt Young
"I had the pleasure of speaking with Stephan and boy was I happy I did. He set me up with a great package that not only gives me what I needed but also benefits my 3 children. Were practically family now 😂"
We responded:
"Thank you so much, Ms. Young! We're so glad Stefan was able to help you and your family- we're honored to have you as part of ours! :)"
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Sheena Jones

May 6, 2025

5  out of  5
rating by Sheena Jones
"Nathan made my switch to StateFarm seamless. He followed up to make sure I received the best rate for my car insurance. Best service I’ve had in a long time!"
We responded:
"Sheena, we're so glad your switch was smooth and stress-free! Knowing you had the "best service in a long time" truly makes our day- thanks for being part of the State Farm family!"
Profile photo of T. Michelle Warren

T. Michelle Warren

April 21, 2025

5  out of  5
rating by T. Michelle Warren
"Stefan, was very professional and knowledgeable of all the information needed for all three of my policies. I'm satisfied and recommend their services."
We responded:
"Thank you for the kind words! We're glad Stefan was able to help you with your policies. We appreciate your recommendation!"